At Rayman Solutions Canada, your privacy is our priority. We are committed to providing a secure, seamless, and customized experience while protecting your personal information. Except as outlined in this Privacy Policy or required by law, we will not share your personal information with third parties without your consent

Our Commitment to Privacy

To safeguard your privacy, we adhere to the following principles:

  • Transparency: We explain our online information practices and how your data is used.
  • Accessibility: This Privacy Policy is available on our homepage and at all points where personal information may be requested.

Information We Collect

We may collect the following:

  • Name
  • Physical/Billing Address
  • Email Address
  • Phone/Fax Number
  • Credit/Debit Card Information
  • Website Information
  • FTP Login Credentials

We do not sell or rent your information. Your data is used only for responding to your inquiries or providing requested services.

How We Use Your Information

  1. To respond to your inquiries and deliver services.
  2. To contact you about updates, new services, or changes to this policy (unless you opt-out).
  3. To improve our services and ensure accurate, current information.

If your data is used for purposes other than its original intent, we will request your consent before proceeding. You can decline to provide personal information; however, this may limit our ability to deliver certain services.

SMS Policy

We provide a contact number on our website for clients to reach out to us via SMS in case of emergencies, inquiries, or confirmations. Here’s how we use SMS services:

  1. Client-Initiated SMS: We only use SMS services if a client sends us a confirmation or inquiry via SMS.
  2. Emergency Communication: In urgent situations, clients can send an SMS to our contact number, and Rayman Solutions Canada will promptly respond.
  3. Transparency: Message and data rates may apply. Message frequency will vary depending on the nature of the communication.

Rayman Solutions Canada does not send unsolicited SMS messages and strictly adheres to this policy.

Data Security

We take rigorous measures to safeguard your data:

  • Prevent unauthorized access.
  • Maintain data accuracy.
  • Implement secure procedures for online and phone transactions.

All conversations with our sales and customer service teams are recorded for quality assurance purposes and securely stored.

Compliance and Monitoring

Rayman Solutions Canada regularly reviews its practices to ensure compliance with this Privacy Policy. We collaborate with regulatory authorities to resolve any concerns about personal data.

Policy Update

This Privacy Policy may change periodically. Significant updates will be communicated via email or prominent notices on our website. Previous versions will remain archived for reference.